All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use United States Postal Service (USPS) to deliver our orders:
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please Allow 24-48 Hours.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will put your order on hold. When the item becomes available we will ship you the whole system.
If you do not receive order within 5-10 business days of initial shipment, please contact us at [email protected] or call customer service at (407) 547-1344.
Damaged items may be returned within 180 days of receipt with a full refund of your purchase price. We do not accept returns after 180 days. Please contact us at [email protected] or call customer service at (407) 547-1344 to report any damaged orders